Helping you work with Xero

Support in Xero

After you have switched to Xero with Xero Convert and you’ve had the training in Xero with Xero Trainer, where do you go from here?

SmartDesk is still here to support you with Xero Support.  We know there is a lot to take in, so we don’t just leave you.  We want to make sure that you are happy with the whole process and that you love using Xero like we do.

If there’s something you’re not sure of then we are here to help.

We are on standby for any queries you may have.  We are still in Xero Training mode and supporting you all the way.  

SmartDesk has three options for further support.

Option 1:

The cost for email, phone and skype support will be $1.99 plus GST per minute.  

After each enquiry we will send you advice showing the accumulative total of our support service throughout the month.  This will ensure that there are no surprises for you when you receive your invoice at the end of the month.

Option 2:

You may decide that you would prefer a monthly fixed fee which we can determine once we’ve discussed your needs.

Option 3:

With Xero Ongoing, we can support you in Xero by helping you with your invoices, bank reconciliations, GST and monthly reporting.  SmartDesk will be your Xero bookkeeper for your business.

To get the support you need with Xero accounting, contact SmartDesk now.